Our expertise for a better customer experience
Today’s customer experience is as diverse as the digital touchpoints themselves.
Together with you, we want to optimize and personalize them to create a unique experience that both promotes growth and strengthens customer loyalty.
Our offer – your unique experience
UX
4 days
Customer Journey Workshop
Intensive, collaborative workshop to comprehensively analyze the customer experience and sustainably optimize it on a sound basis.
UX
2 – 4 days
Expert Review
Heuristic testing of existing user interfaces for usability and user experience in accordance with ISO standard 9241 with optimization recommendations derived from this.
UX
1 week
Design Sprint
Focused, time-limited workshop series for rapid idea generation, prototyping and validation of innovation concepts.
UX & UI
2 months
Minimum Viable Product
Fast, agile development of minimally functional solutions for targeted piloting and thorough testing of market acceptance.
UX
2 weeks
Design System
A design system is a living set of rules of design components, guidelines and standards to ensure brand consistency.
UX & UI
Ongoing
Mentoring
Regular exchange and support on topics relating to UX strategy, customer experience or the design of digital products and services.
Clients we work with
We advise you for an outstanding customer experience
Our expertise in UX/UI, creativity, data and AI enables us to create experiences that drive your business forward and inspire your customers.
Better customer experience thanks to data-driven insights
We use design thinking methods to analyse user behaviour, identify needs and optimize experiences. The targeted use of AI enables personalized, seamless customer experiences that inspire and retain customers in the long term.
We also go lean – agile development for powerful experiences
We rely on lean UX to work quickly, efficiently and user-centered. Through iterative processes, early testing and continuous feedback, we develop solutions that are not only market-ready, but can also be experienced. In this way, we minimize risks, optimize the development process and create outstanding customer experiences that inspire in the long term.
We combine design and technology for innovative solutions
By closely integrating design and technology, we create digital experiences that are both aesthetically pleasing and functionally convincing. Our user-centered approach ensures that innovative ideas are seamlessly translated into high-performance products – for an optimal user experience and sustainable success.
Sabine Gerhards, Design
We advise you on all aspects of your customer experience.
Projects
